Niagara Falls, Canada & New England from New York with Stays, 4 September 2024 | 12 Nt | Norwegian Breakaway | 04 September 2024 | Norwegian Cruise Line (2023)

3.6

3.6

3.6

3.6

3.6

3.6

3.6

Excellent cruise, ship magnificent, 3rd cruise with Norwegian And they get better, 4000 of n ship but never felt crowded Always get table in restaurant or chair in bar. Food And service excellent already planning another

We sailed from New York to the Bahamas and back during the Christmas period. Firstly the check in went wrong as my son had been booked with drinks package but he is only 17.. this causes havoc!! And took an hour to sort out whilst we stood there. We went straight for lunch when first boarding to the garden cafe which was busy noisy and then to our staterooms. We had an amazing guy looking after our rooms.. so friendly and accommodating called Benedict. On booking we had been told we had free wifi which we then found out was limited which caused no end of problems between my children!! Sad I know but my husband needed wifi for work too. The Internet cafe didn't work out either. In the free dining restaurants the menus were all the same which was most disappointing as we are vegetarians and they only had one choice per night. We were well looked after though but served meat on the last night by accident. Christmas Day was really disappointing too there wasn't a roast potato in sight apart from garlic diced ones.

The ship was lovely lots going for it. Cabin nice also very clean ship. Bars and restaurants done out very nice and cosy. Downside to these type of ships they are getting to big and having to cue up for everything. Never cruised with NCL before, all they kept pushing is to gamble and spend more money on different things. Having spent a lot of money on getting all the extras like balcony, paying for granites upfront also drinks package which does not include water which I find hard except. Also having to pay extra in the other restaurants which were empty if they just included it with the price I think there would have not been so many cues all the time to eat.

The Breakaway is a pretty new vessel so in very good condition. Staff were very helpful and the standard of food was very good. Personally it's too big. We were a little disappointed that so many of the restaurants were extras, as was soft drinks; something we weren't expecting. We were led to believe only alcoholic drinks would be extra. Entertainment was very good, but well worth the money. There was also a $12 dollar per day per person for gratuity, we personally were not happy with this, it assumes good service! This should be on service received, not a default. Every drink or service also carried an automatic gratuity, again assuming good service. Generally a lot of the entertainment was 'holiday campish', not to our personal taste, but that's just us.